What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal through these wallets generates a transaction record tied to your account. We also collect
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device and session data: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual access patterns and keep your account secure. We do not store your bKash, Nagad, or Rocket PIN or wallet password — those stay with
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your wallet provider. Aggregated usage data, such as which game categories you open most, helps us improve the experience. Where local law requires it, we may retain identity verification documents for a defined period. You can request a copy of the personal data we hold at
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any time through our support channel. Availability of the service, and the data we are required to collect, depends on your local law and the eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.